FAQs
📌 Frequently Asked Questions (FAQ) – SÃana
Here’s everything you need to know about SÃana’s Magnetic Eyelashes & Lash Lift Kit!
💎 Magnetic Eyelashes FAQs
🔹 How do magnetic eyelashes work?
Our magnetic eyelashes use tiny, lightweight magnets that attach securely to our magnetic eyeliner, ensuring a strong, all-day hold without glue or mess.
🔹 Are magnetic eyelashes safe for my eyes?
Yes! Our lashes are latex-free, glue-free, and hypoallergenic, making them safe for all eye types, including sensitive eyes.
🔹 How long do they last?
With proper care, each pair of lashes can be reused up to 30 times.
🔹 Can I wear mascara with magnetic lashes?
Yes, but we recommend applying mascara before placing the lashes to maintain their durability.
🔹 How do I remove magnetic eyelashes?
Simply peel them off gently, then clean them with a makeup remover to maintain their shape.
✨ Lash Lift Kit FAQs
🔹 What is a lash lift?
A lash lift is a semi-permanent curling treatment that enhances the natural curl and length of your lashes, lasting 6 to 8 weeks.
🔹 Is the lash lift kit safe?
Yes! Our formula is gentle and non-damaging, designed for at-home or professional use. Follow the instructions carefully for the best results.
🔹 How long does the process take?
The full lash lift treatment takes around 30-45 minutes, and the results last up to 8 weeks.
🔹 Can I use this kit on short lashes?
Absolutely! The lash lift kit works on all lash lengths and enhances their natural curl.
🔹 When can I wear makeup after a lash lift?
Avoid mascara and water on your lashes for 24 hours after the treatment for the best results.
📦 Orders & Shipping
🔹 Where do you ship?
We ship worldwide, with a focus on fast delivery in Ireland and Europe.
🔹 How long does shipping take?
- Ireland & UK: 10-15 business days
- Europe: 10-15 business days
- Rest of the world: 12-20 business days
🔹 Can I track my order?
Yes! Once your order is shipped, you'll receive a tracking number via email.
🔹 What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy, contact our support team to process a return or exchange.
💌 Need More Help?
If you have any other questions, feel free to contact us at support@siana.com or via our Instagram @siana.beauty. We’re here to help!
👉 Shop Now & Elevate Your Beauty! ✨